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Support

Start with the common fixes below. If you are still stuck, send us your inverter model, BMS and a description of what you see.

Contact support

Questions about setup, compatibility or your order.

Documentation

Hardware, configurations, installation and Virtual BMS.

Community

Reddit and other community channels are coming soon.

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Troubleshooting

  • Check that the box or Raspberry Pi has power and is connected to the same home network as your phone or computer. Restart it, wait a few minutes and try again. If it still does not appear, contact support and describe your network setup.